What happens when you dial someone and they don't answer? Just like most people don't know how the lights work when you flick the switch on the wall, telecom is a mystery to people.We recently had a customer complain that calling one extension directed calls to a completely different extension!
To the novice trying to figure this out is a daunting task. I called someone but someone else answered. Why? Help!!!
We make it easy. Usually fixing a routing issue is a simple matter of comparing the programming in the call path to the actual behavior of the device.
Take a call forward for instance! Simply removing a call forward (which is easy enough to put back in place) will likely resolve most issues of this nature.
Contact us at 877-297-4081 for information on resolving telephone problems. We're happy to help on the phone or online! Visit our website at www.technologieshq.com or send us an email info@technologieshq.com
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